Shipping policy

 Welcome to our Intentional Creations LLC Shipping Policy, where you'll find all the information you need for a smooth shopping experience. Below are the details you should know:

 

1. Order Processing Time

1.1. Order Confirmation: You'll receive an order confirmation email right after placing your order.

 

1.2. Processing Time: Orders are typically processed within 3-7 business days, excluding weekends and holidays. Custom or made-to-order items may take longer, as indicated on the product page.

 

2. Shipping Methods and Delivery

2.1. Shipping Carriers: We work with reputable carriers like USPS and UPS for reliable delivery.

 

2.2. Shipping Options: Choose from standard, expedited, or express shipping during checkout, along with a pick-up option.

 

2.3. Estimated Delivery Times: Delivery times vary based on location, shipping method, and product availability. You'll see estimated delivery times during checkout.

 

2.4. Tracking: Once your order ships, you'll receive a confirmation email with tracking information.

 

2.5. International Shipping: We offer international shipping with additional charges such as customs duties and taxes for recipients.

 

3. Shipping Costs & Delays

3.1. Shipping Charges: Costs are based on shipping method, destination, order weight, and size. You'll see the shipping cost before finalizing your purchase.

 

3.2. Free Shipping: Periodically, we may offer free shipping promotions.

 

3.3. Shipping Delays: Unforeseen delays may occur due to weather, carrier issues, or high demand periods.

 

3.4. Shipping Communication: We'll keep you updated in case of significant shipping delays.

 

4. Address Accuracy

4.1. Address Information: Provide accurate shipping details during checkout to avoid delivery issues.

 

4.2. Address Changes: Contact us immediately if you need to change your shipping address after placing an order.

 

5. Returns and Refunds: Refer to our Return Policy for details.

 

6. Contact Us: If you have any questions or need assistance, please contact our customer support team.

Trade name: Intentional Creations LLC

Phone number: 910-418-8760

Email: Sharon@intentionalcreations72.com

Physical address: Intentional Creations LLC, 2121 TW Alexander Drive ste 124 11, Morrisville NC 27560, United States

Thank you for choosing Intentional Creations LLC! By shopping with Intentional Creations LLC, you agree to our policies.